emonoa

Terms of Use

Enacted: August 8, 2026 ／ Last updated: August 8, 2026 ／ 日本語

These Terms of Use (the "Terms") set out the conditions for using "emonoa" (the "Service"), provided by UD Inc. (the "Company"). Anyone who uses the Service (a "User") must agree to these Terms before doing so.

Article 1 (Application)

  1. These Terms apply to every relationship between the Company and Users concerning use of the Service.
  2. Individual rules, notices and guidelines that the Company posts within the Service form part of these Terms.
  3. Where these Terms and an individual rule under the preceding paragraph differ, the individual rule prevails.

Article 2 (Definitions)

  1. Account: the identification information and right of use that a User registers in order to use the Service.
  2. Service Content: the parts, materials, images, programs and other information provided by the Service.
  3. Creations: avatars a User makes using the Service, together with their display and video output.
  4. Paid Features: features, parts and other content available in exchange for payment.

Article 3 (Registration)

  1. Part of the Service can be used without registering an account. Cloud storage of settings and the use of Paid Features require registration.
  2. A person wishing to register shall agree to these Terms and apply by the method the Company specifies (authentication with a Google account, or registration of an email address and password).
  3. A minor shall obtain the prior consent of their legal representative before registering. The same applies to the use of Paid Features.
  4. The Company may decline a registration, or cancel one without disclosing its reasons, if it judges that any of the following applies:
    • the registered information is false, mistaken or incomplete;
    • the applicant has previously breached these Terms;
    • a minor has not obtained the consent of their legal representative;
    • the Company otherwise judges the registration to be inappropriate.

Article 4 (Account management)

  1. Users shall manage their account and password at their own responsibility, and shall not transfer, lend or share them with any third party.
  2. Any act performed using an account is deemed to be an act of the User to whom that account belongs.
  3. A User who learns that their account is being used by a third party shall immediately notify the Company and follow its instructions.

Article 5 (Fees and payment)

  1. The price of, and payment schedule for, Paid Features are as displayed within the Service. Displayed prices include consumption tax.
  2. Payment is made by credit card or a similar method through the payment processor the Company designates (Stripe). Credit card details are collected directly by that payment processor; the Company does not retain them.
  3. Unless the User cancels, a monthly plan renews automatically for an identical period on the expiry date of each period. Cancellation is made through the prescribed procedure within the Service (the subscription management screen) no later than the day before the next renewal date.
  4. No pro-rata refund is made where a User cancels part-way through a period. Paid Features remain available until the expiry date of that period.
  5. Digital content that has already been delivered cannot be returned, cancelled or refunded, except as required by law.
  6. Where payment is delayed or the payment method becomes invalid, the Company may suspend the provision of Paid Features without prior notice.
  7. Where the Company changes a price, it will post the new price and the date it takes effect within the Service a reasonable period in advance. The new price applies from the periods that renew on or after that date.

Article 6 (Operating environment)

  1. Users shall provide, at their own cost and responsibility, the equipment, software and internet connection needed to use the Service. Communication charges for the internet connection are borne by the User.
  2. A webcam is required to use the feature that reflects facial movement on the avatar. Camera video is processed only within the User's device and is never transmitted to the Company's servers.
  3. The Company does not warrant that the Service will operate on any particular device, browser or environment.

Article 7 (Prohibited conduct)

In using the Service, Users shall not engage in — or come close to engaging in — any of the following:

  1. acts that violate laws and regulations or public order and morals;
  2. acts connected with criminal conduct;
  3. acts that infringe the intellectual property rights, portrait rights, privacy, reputation or other rights or interests of the Company, other Users or third parties;
  4. acts that defame others or promote discrimination;
  5. placing an excessive load on the Service's servers or network, unauthorised access, or attempts at either;
  6. analysing, decompiling, disassembling or otherwise reverse-engineering the programs that make up the Service;
  7. collecting information from the Service by automated means (except where permitted by the Company);
  8. copying, altering, reproducing, redistributing or selling Service Content (except within the scope permitted by Article 8);
  9. circumventing, or attempting to circumvent, the restrictions on Paid Features;
  10. obtaining multiple accounts for improper purposes, or selling, transferring or lending an account;
  11. registering false information, or impersonating the Company or a third party;
  12. damaging the Company's credit or obstructing the operation of the Service;
  13. any other act the Company reasonably judges to be inappropriate.

Article 8 (Handling of Creations)

  1. Users may use Creations made with the Service for video streaming, video posting, publication on social media and by other means, whether commercially or non-commercially. No credit to the Company is required.
  2. Notwithstanding the preceding paragraph, Users may not distribute, sell or let third parties use the parts and materials that constitute Service Content — or substantial reproductions or modifications of them — as such, in any form (material collections, assets, stickers, NFTs or otherwise).
  3. Where a contract for a Paid Feature ends, the User may no longer make new use of the parts covered by that Paid Feature. Creations lawfully published before the contract ended may, however, remain published.
  4. Users are responsible for ensuring that their use of Creations does not infringe the rights of third parties.

Article 9 (Content provided by Users)

  1. Where the Service provides a feature that lets Users register or upload images or other data, the User warrants that they hold the necessary rights in that data and that it does not infringe the rights of third parties.
  2. Rights in that data remain with the User. The Company may copy, convert or store that data free of charge and non-exclusively, only to the extent necessary to provide, maintain and improve the Service.
  3. Where the Company wishes to use that data for promotional, publicity or other purposes, it will obtain the User's prior consent.

Article 10 (Intellectual property)

Copyright and other intellectual property rights in the Service and in Service Content belong to the Company or to the third parties that lawfully hold them. These Terms do not transfer those rights to Users, or license their use, beyond the scope set out in Article 8.

Article 11 (Change, suspension and termination of the Service)

  1. The Company may change the content of the Service, and add or remove features, without prior notice to Users.
  2. Where unavoidable, the Company may suspend or stop providing all or part of the Service at any time without prior notice to Users.
  3. Where the Company terminates the Service, it will announce this to Users a reasonable period in advance. Where the Company terminates a Paid Feature for its own convenience, it will refund the amount corresponding to the unexpired portion of the period paid for.

Article 12 (Suspension of use and deletion of registration)

Where a User breaches these Terms or seriously obstructs the operation of the Service, the Company may, without prior notice, suspend that User's use of the Service, delete their postings, or delete their account. The Company is not liable for any damage this causes the User.

Article 13 (Withdrawal)

Users may withdraw at any time through the prescribed procedure within the Service (account deletion). On withdrawal, the account and the settings and purchase records stored in the cloud are deleted and cannot be restored. Settings saved on the User's own device are not deleted.

Article 14 (Disclaimer of warranties and limitation of liability)

  1. The Company provides the Service on an as-is basis and does not warrant, expressly or impliedly, its fitness for a particular purpose, accuracy, usefulness, continuity, or freedom from defects.
  2. The Company is not liable for damage arising to a User in connection with the Service, except where caused by the Company's wilful misconduct or gross negligence.
  3. Notwithstanding the preceding paragraph, where the contract for use of the Service is a consumer contract under the Consumer Contract Act and the Company's negligence (excluding gross negligence) causes damage to a User, the Company shall compensate that damage only within the scope of ordinarily foreseeable damage, and up to a maximum of the total amount the User paid to the Company in the twelve months preceding the occurrence of the damage.
  4. Disputes between a User and another User or a third party shall be resolved between those parties; the Company bears no responsibility for them.
  5. Webcam video is processed only within the User's device and is not transmitted to the Company's servers. The Company is not responsible for information reaching third parties through the User's own streaming, recording or publication.

Article 15 (Handling of personal information)

The Company handles Users' personal information appropriately in accordance with its Privacy Policy.

Article 16 (Notices and communication)

Notices from the Company to Users are given by posting within the Service or by sending a message to the registered email address. A notice by email is deemed to have reached the User when the Company sends it.

Article 17 (Changes to these Terms)

  1. The Company may change these Terms without the individual consent of Users, under Article 548-4 of the Civil Code, where:
    • the change is in the general interest of Users; or
    • the change does not conflict with the purpose of the contract and is reasonable in the light of the necessity for it, the appropriateness of its content and other circumstances.
  2. Where the Company changes these Terms, it will post the changed content and the date it takes effect within the Service a reasonable period in advance.
  3. A User who uses the Service on or after that date is deemed to have agreed to the changed Terms.

Article 18 (Assignment of rights and obligations)

Users may not assign to a third party, or offer as security, their status or their rights and obligations under these Terms without the Company's prior written consent. Where the Company transfers the business relating to the Service to a third party, it may transfer to the assignee its status under the contract of use, the associated rights and obligations, and Users' registration information.

Article 19 (Severability)

If any provision of these Terms, or part of one, is held invalid or unenforceable, the remainder of these Terms continues in full force and effect.

Article 20 (Governing law and jurisdiction)

  1. These Terms are governed by and construed under the laws of Japan.
  2. Where a dispute arises between the Company and a User in connection with the Service, the Kobe District Court and the Kobe Summary Court shall have exclusive jurisdiction in the first instance.

Contact

For questions about these Terms, please contact contact@ud-inc.co.jp.